Your privacy

We take any concerns or problems you may have with this website seriously, and will act to rectify any issues as quickly as possible.
When you visit our website to read or download material, the following information is recorded for statistical purposes, which allows us to continually improve the website:
  • your server address
  • domain name from which you access the internet (e.g ,.gov, .com, .edu, .org, .au, .nz etc)
  • browser type used
  • date and time you access our site
  • pages accessed and documents downloaded
  • previous internet address you visited
  • internet address you visit directly after our site.

We will not attempt to identify you or your browsing activities from these records, except in the unlikely event of an investigation by an Internet Service Provider (ISP), or where a law enforcement agency exercises a warrant to inspect an ISP's logs.

User feedback

Providing feedback on our website is voluntary and used to improve our online service.

Your feedback will not affect your access to our website.

Polls and surveys

Only your vote is kept when you participate in our online polls.

No personal information is collected or retained.

Email subscription

If you register for our email newsletters or subscription alerts, the information you provide will be used only for the indicated purpose.

Contacting us

Your email address will only be recorded if you choose to send us a message.

It will be used for the purpose for which you have provided it, and will not be added to a mailing list or disclosed without your consent.

Links to other sites

This privacy statement covers Kiama Library's website only and not websites that may be linked from our site.